From the listing
About the role
Our Negotiations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts for the best possible savings. The ideal candidate will excel in communication and relationship-building with external partners.
What you'll do
- Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients.
- Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests.
- Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.
- Demonstrate excellent time management and multitasking skills to efficiently manage account queues.
- Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs.
- Participate in additional duties and special projects as required.
What they're looking for
- Exceptional communication skills, including listening, verbal, and written abilities.
- Ability to thrive in a fast-paced environment.
- Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
- A deep passion for assisting others, with a client-focused approach.
- Proficiency in technology.
Nice to have
- Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science).
- Experience with Salesforce or similar CRM systems.
Members-only role.
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Benefits
Work from anywhereUnlimited vacationWorkspace stipendHealth & wellness stipendRetirementPaid parental leavePaid holidays