From the listing
About the role
Founded in 2018, Mindbloom is the #1 trusted brand in psychedelic therapy and the first and largest national provider of ketamine therapy for depression, anxiety, and PTSD. We’re on a mission to end America’s mental health crisis.
As a Care Advocate, you'll be the reason someone takes their first step toward healing, meeting every call with the support, professionalism, and responsiveness that earns trust.
What you'll do
- Connect with prospective clients the moment they reach out by phone or text, turning their uncertainty into the confidence to move forward.
- Reconnect with prospective clients who almost took the step, and give them the encouragement to finally begin, ensuring no one who attempted to reach for care falls through the cracks.
- Take on every question about the program and our research, transforming the unfamiliar into something clients can trust.
- Champion what clients need, bringing their experiences straight to the team so care improves for every client who follows.
What they're looking for
- Minimum commitment of 20 hours per week, at least 2 hours per shift.
- 8 hours of weekday day shifts per week.
- 6 hours of weekday evening shifts per week.
- 12 hours of weekend shifts per month.
- Mission-Obsessed: You’ve experienced altered states of consciousness.
- Remote-able: You do your best work independently, holding yourself accountable and staying driven all on your own. You're located in the US (excluding CA & MA).
- Compassionate Persuasion: You meet clients with genuine care and guide them toward the right decision, never pushing, always supporting.
- People Person: You're energized by talking to people and earn their trust naturally.
- Tech Savvy: You teach yourself new tools quickly and troubleshoot independently.
- Practice Intellectual Honesty: You seek and speak the truth directly and possess high courage and low ego.
- Cultivate Wholeness: You bring your authentic self and practice positivity.
Benefits, as listed
The hot takeJeff's read on Mindbloom
As a huge advocate for mental health treatment and alternative medicine, I LOVE what Mindbloom is doing and the idea of working for such an important cause. And unsurprisingly, Mindbloom has a very enlightened view on how to manage employees:
