From the listing
About the role
Forward Deployed Engineer (US) at SmartCat. This is a hands-on engineering role with substantial customer-facing responsibility.
You’ll focus on enterprise workflows in learning and development (L&D), websites, and marketing.
What you'll do
- Build and deploy customer translation and localization workflows, lead technical discovery and demos, guide onboarding, and support renewals by demonstrating value and resolving technical blockers.
- Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes.
- Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements.
- Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context.
- Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing.
- Document the solution and agree ongoing ownership.
- Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows.
- Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities.
From the company page
Benefits
The hot takeJeff's read on Smartcat
I love lots about Smartcat: Work-from-anywhere policy, strong Glassdoor reviews, a prospective employee-facing careers page, and a great take on flexible work: "Work from anywhere on earth
The world is your oyster at Smartcat
Our HQ is in Boston, United States, but our workforce is global, from San Francisco to New York, Barcelona to Istanbul, and beyond! The choice is yours at Smartcat."
Any company with a tagline "Work from anywhere on earth" automatically gets a special spot in my heart. I also am a FIRM believer that "9-5 workdays" are insanely arbitrary hours with very little relevance to productivity. People are productive at different times, and definitely not for 9 hours in a row. Smartcat gets that: "Choose when to work with schedule flexibility
Want to start earlier or later in the day? It’s your call at Smartcat. Design your working day schedule to fit best into your day at Smartcat.