From the listing
About the role
Storyblok is hiring a Deal Operations Manager to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash.
Sitting within Revenue Operations, this role works across Sales, Sales Leadership, Finance, Legal, Deal Strategy, Systems, Order Management, Security, Customer Success, and Product / Packaging to make approval-ready deals faster and downstream defects lower.
What you'll do
- Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.
- Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.
- Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.
- Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.
- Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.
- Partner with Deal Strategy, Customer Success, Product / Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.
- Engage Legal early on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.
- Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.
- Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.
- Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.
- Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.
- Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.
From the company page
Benefits
The hot takeJeff's read on Storyblok
I love that Storyblok immediately leans into an employee-first narrative rather than telling you what they expect of you, before you've even applied. I also love that they understand (how most companies don't get this I will never understand) that WFA policies opens them up to a much bigger talent pool:
"Being fully-remote means we can hire the best talent – and top-notch people – from across the world. We’re a diverse team spread across more than 45 countries, united by a love of furry animals and a belief in certain values (see below). You can rely on your colleagues here. And learn from them. Heck, you might end up calling some of them friends."
They seem to mention pizza quite a bit...which I don't quite get. Maybe it's an inside joke with employees.