From the listing
About the role
At TestGorilla, we're on a mission to place 1 billion people in their dream jobs. We're building the world's leading skills-based talent discovery platform, replacing reliance on resumes with scientific validation of what people can truly do. Founded as a 100% remote company in 2020, our global team cares deeply about replacing bias with fairness.
As our Senior People & Talent Operations Partner, you'll own People Ops as a product: the systems, compliance, and self-serve workflows that let most of People & Culture run itself day to day, plus the tooling behind how we hire. You'll join a lean, two-person team, working directly with the Head of People & Culture, with ownership from day one.
Payroll, compliance, and HR systems across every country we operate in—35 currently—are foundational elements of this role. You'll also build and own the AI/automation and self-serve layer that keeps our People function lean. In this role, you'll be hired as an Individual Contractor.
What you'll do
- Upholding TestGorilla's behaviors and fostering an inclusive, supportive culture.
- Designing, building and maintaining a smart, automated and AI-enabled people journey—from pre-boarding to off-boarding—that frees up capacity for bespoke, white-glove treatment where it matters.
- Being the technical owner and orchestrator of our HR tech stack: evaluating and enhancing it, ensuring these tools are unified and integrated.
- Owning the non-Finance side of payroll, invoicing, contract administration, and compliance end to end, across every country we operate in.
- Owning data privacy and recordkeeping, and the day-to-day relationship with our EOR vendor.
- Owning configuration and troubleshooting of our hiring tooling, so hiring managers can run their own searches independently.
- Owning the documentation that makes self-serve work in practice, ensuring it is structured in a way that is easily accessible to both humans and P&C AI agents.
- Working with the Head of People & Culture to maintain a clean line between what's self-serve and what needs a person.
- Wearing other People hats when the moment requires.
What they're looking for
- Passionate about TestGorilla's mission to help one billion people find their dream jobs.
- Excellent written and verbal communication skills in English.
- Has built and owned sophisticated automations (Zapier, n8n, Make.com, and the like) as a core part of an integrated HR tech stack, not just used AI tools day to day.
- Has managed payroll, compliance, or HR operations across multiple countries.
- Deep, hands-on HRIS experience.
- Brings a product mindset: builds for employees and managers, listens to their feedback, and iterates rather than building in isolation.
- Thrives in a high-autonomy, async-first, remote-only environment, and has worked in these kinds of teams and working cultures before.
- Marries operational rigor with genuine empathy and a real interest in people, including dealing directly with team members on sensitive matters.
- Opinionated and candid, with excellent feedback and stakeholder management skills.
- Stays empathic but boundaried, structured and organized even when the pace picks up.
- Most people in this role will have acquired these skills over five years of relevant experience; what you've owned, your impact and how you've progressed matter far more than the exact number of years.
Nice to have
- Experience managing multi-country operations through an Employer of Record or a mix of EOR and direct entities.
- HiBob experience.
- Experience assessing HR systems.
- Experience with an ATS or hiring platform such as Ashby, Greenhouse, or Lever.
- Experience with an EOR provider such as Remote, Deel, or Oyster.
- HRIS implementation or migration project experience.
- Experience supporting a team through organizational change.
Benefits, as listed
1 of these also appear in the perks Jeff verified on the company page.
The hot takeJeff's read on TestGorilla
When the first thing you state on your careers page is a crystal clear remote work policy, I'm onboard. "Join us from anywhere." Clear and simple. Lastly, with a 4.9 on Glassdoor with 69 reviews, I'd say TestGorilla is an absolute LOCK for me to recommend every time a job is listed. Do yourself a favor and just follow their careers page weekly.
✔︎ Hire-from-anywhere alert! Kraken will hire prospective employees from almost any country.