From the listing
About the role
Kinsta is one of the top providers of managed hosting for WordPress, with 120,000+ businesses including startups, universities, and Fortune 500 firms, and a 97% customer satisfaction rating. Our environment is flexible and remote-first.
As Senior Product Designer, you'll lead and execute product initiatives from concept to UI. You'll join a small, close-knit Product Design team, report to the Head of Product, and partner with Research, Product Management, and Development. This is a hands-on senior design role with the opportunity to grow into leading the PD team as it scales.
Your primary canvas is MyKinsta, the dashboard where customers manage their sites, but your scope extends to the service layer to cover the full user experience, including internal workflows, customer communication, and additional tooling.
What you'll do
- Own design projects end to end (concept, scoping, user flows, UI, release, and follow-up), from small improvements to strategic new capabilities.
- Drive discovery: define what to build to address real problems and user needs, and study competitors and best practices.
- Work closely with Research, Product Management, and Development: request and apply insights, align on business requirements, and validate technical feasibility.
- Write clear specifications so design intent is unambiguous, and run design QA against both the intent and the Kinsta Design System.
- Give clear rationale for your decisions, resolve design and product deadlocks, escalate when you need feedback or mediation, and communicate trade-offs when priorities compete.
- Serve as Project Owner on occasion, communicating progress and coordinating releases during delivery.
- Be a product expert: know how the product works, the personas and use cases it supports, and how that translates into UI-level design solutions.
- Uphold professional standards in design thinking, problem solving, usability, UX, and UI; give and receive design critique; and help maintain and evolve the Kinsta Design System.
What they're looking for
- A minimum of 5 years of hands-on experience as a Product or UX Designer.
- Demonstrated experience shipping products and features from zero to production, with the ability to carry a project fully autonomously.
- Experience working in a SaaS environment, on a highly technical product, in cross-functional teams.
- Hands-on experience across the full design workflow: research, problem definition, ideation and facilitation, creating UI, and partnering in delivery.
- Expert-level proficiency with Figma.
- Experience working with and maintaining a design system.
- A portfolio with at least one case study taking a project from a problem statement to a delivered solution, showing your process and how you arrived at decisions, not only screens and a general workflow description.
- A good understanding of front-end technologies (HTML, CSS, JS). You don't need to write production code, but should have a working sense of feasibility and be comfortable poking at things in an Inspector.
- Proactivity: you take the initiative rather than waiting to be told what to do.
- Professional-level English with excellent written and verbal communication skills.
Nice to have
- Experience working on a hosting or web infrastructure product.
- Experience with technical products where the audience is developers or technology-oriented users.
- Experience with the WordPress ecosystem.
- Experience mentoring or leading other designers.
Benefits, as listed
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