From the listing
About the role
Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance.
Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. Our mission is opportunities for all.
As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction.
What you'll do
- Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps.
- Run a regular cadence to track progress, sharpen what's next, and drive accountability.
- Identify and help design the cross-functional initiatives that matter most to the plan.
- Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself.
- Draw on your knowledge of other GTM organizations to shortcut to what works.
- Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you.
- Push initiatives from decision to delivery, not just decision to plan.
- Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team.
- Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early.
- Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes.
- Own strategic internal communication for GTM; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why.
- Build feedback loops so leadership hears what's really happening on the ground.
What they're looking for
- 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps).
- Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs.
- A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority.
- Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship.
- Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences.
- A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework.
- Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company.
- Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen.
Nice to have
- A strategy consulting background, or similarly rigorous and analytical training, is a strong plus.
Benefits, as listed
2 of these also appear in the perks Jeff verified on the company page.
The hot takeJeff's read on Oyster
When I say I'm looking for perfect clarity from a company on their remote policy, Oyster sets the standard. They allow you to work from anywhere (including a beach), but make it clear if certain roles require specific timezones in order to align with the company. The are under no delusions that employees have lives outside of work and need to thrive there AS WELL as in front of the laptop to do well in life. Further, they give employees 40 days of PTO per year, which I actually PREFER to unlimited PTO. Oyster is a no-doubter for me.