From the listing
About the role
Senior Account Manager
at Superside
Design Services
Superside is the go-to AI-powered creative service. It's like having an extension of your in-house team, delivering lightning-fast, scalable, top-notch design and creative solutions. They've worked with over 450 globally renowned companies like Amazon, Meta, Salesforce, and Shopify since 2015. The secret sauce? They combine the top 1% of creatives worldwide with generative AI, giving them the power to offer on-demand creative services perfectly tailored to the needs of enterprise businesses and emerging industry leaders.
What you'll do
- Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
- Manage renewals and support moderate growth opportunities within defined commercial frameworks.
- Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
- Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
- Identify and resolve risks early, acting as the main point of escalation for your accounts.
- Translate customer goals into clear, structured creative programs.
- Use performance data and insights to support QBRs and renewal conversations.
- Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
- Partner with cross-functional teams to ensure alignment on delivery and account strategy.
From the company page
Benefits
The hot takeJeff's read on Superside
If I see another company that has more than 90% of its career page content that talks about the company mission rather than prospective employees, I'm flat out dropping them from our database. Listen, do THIS: Why does that work? Because they are prioritizing outcomes rather than worthless things like location, looking "busy", and keeping employees happy. Say it with me: Offices don't generate more revenue, it makes old schoolers happy because they have no idea how a business is meant to operate. Empowered to work your way
Commutes? Uncomfy office chairs? Dress codes? Nope. We know amazing things happen when you’re free to work in a way that suits you.
Being customer-obsessed, we thrive in a remote work environment with a culture of autonomy and innovation that allows you to focus on what matters: your best work.