From the listing
About the role
Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide. Our team is ~70 people strong, across 15 countries. We are cash flow positive.
Our product is designed around the physical phone — the desk phone sitting next to your cash register. We help you stop missing calls, use the business phone number in the field, and keep customers coming back. We also have a consumer product that blocks millions of phone scams per year.
As an Outbound SDR at Community Phone, your job is to open doors, reaching out to local services and community organizations who haven't found us yet. This is a high-activity, high-craft role: you'll research your targets, tailor your message, and earn the conversation.
What you'll do
- Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated.
- Cold call confidently and start real conversations with business owners and decision-makers.
- Qualify prospects against our ICP and book discovery calls for Account Executives.
- Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced.
- Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized.
- Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback.
- Feed intel back to the team — objections, competitor mentions, and market trends.
- Show up to coaching, engage in call reviews, and take feedback seriously.
What they're looking for
- At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch.
- Proven track record of meeting or exceeding outbound quota in a previous role.
- Strong cold calling and cold email skills.
- High-speed internet, a PC or laptop, and noise-cancelling headphones.
- Comfortable working fully remote and asynchronously across time zones.
- High level of organization — you manage your own pipeline and don't let things fall through the cracks.
- Fluent English required.
- Organized and self-motivated.
- Resilient in the face of rejection and able to handle a high-volume outbound cadence.
- Empathetic — you listen, read a prospect, and adjust on the fly.
- Mission-driven — you want to sell something that genuinely helps people.
- Good human — no exceptions.
Nice to have
- Experience selling to small businesses, local government, or community organizations.
- Background in telecom, communications, or SaaS.
- Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo.
- Spanish fluency.
- Prior experience at a startup or high-growth company where you had to figure things out as you went.
Benefits, as listed
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