Senior Functional Consultant

From the listing

About the role

What you'll do

• Lead the solution strategy for the core Kantata solution, liaising with other delivery specialists to ensure a coherent, consistent, and effective solution and implementation program.
• Understand Kantata’s technology, product offerings, service offerings, and industries served. Collaborate with the project team and client to understand all technical aspects and ensure the quality of deliverables.
• Identify, assess, and solve complex business problems. Understand clients’ business requirements and objectives while ensuring alignment with Kantata’s solution and best practices.
• Drive deployment activities such as requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting and resolution, change management, and training.
• Perform the full configuration of Kantata required for deployment, including custom reports, integrations, and data migrations as needed.
• Consult on industry and Kantata best practices related to clients.
• Effectively manage own tasks, task timelines, and estimated remaining effort for services projects.
• Leverage Kantata’s implementation methodology and best practices to drive an efficient and successful client implementation.
• Achieve high client success within the context of the project scope.
• Contribute to the consultant tool set by identifying trends and facilitating updates to current tools or new tool development, including internal and external documentation and process improvements.
• Seek opportunities to identify and foster improvements to organizational methodology, processes, and practices.
• Participate in the ongoing improvement of the Kantata product suite and services implementation methodology. Build and share repeatable processes and quality deliverables that may be leveraged across multiple projects to increase efficiency and reduce costs.

What they're looking for

• Experience designing, configuring, and deploying SaaS-based software solutions, including custom reports and dashboards.
• Experience implementing software with a demonstrated ability to execute to project plans and produce client-facing deliverables.
• Experience leading solution design workshops, defining business requirements, and proposing business processes.
• Experience documenting business requirements, business processes, and technical specifications.
• Experience building strong client relationships and partnerships while consistently keeping client needs at the forefront.
• Experience working in a fast-paced and dynamic environment with autonomy.
• Experience tackling difficult and complex problems.
• Understanding of scope management and how to identify potential risks to scope.
• Domain knowledge of services sales, financials, and operations.
• Experience using or implementing common business applications.
• Experience translating AI capabilities into business outcomes clients care about, including efficiency gains, cost reduction, and faster time-to-value.
• Ethical awareness around AI, including understanding limitations, bias risks, and when human judgment is essential.

Nice to have

• Experience implementing a Professional Services Automation (PSA) solution preferred.
• Experience designing, configuring, and deploying SaaS-based software solutions on the Salesforce Platform preferred.
• Experience using or implementing common system integration methods and technologies, including Web services, preferred.
• Experience working with relational databases and data interdependence preferred.
• Experience using or implementing cloud-based or on-premise applications and architectures, including web services, APIs, and XML/JSON data structures, is a plus.
• B.Tech or equivalent qualification preferred.

Benefits, as listed