From the listing
About the role
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across a wide range of industries.
The Senior Order Management Operations role owns the end-to-end Quote-to-Cash lifecycle, partnering closely with Sales, Finance, and cross-functional teams to support sophisticated deal structures, ensure data integrity, and drive operational excellence.
What you'll do
- Manage complete Salesforce Quote-to-Cash cycle.
- Identify and resolve Q2C technical issues.
- Provide guidance on complex deal structures.
- Quote creation and completion.
- Order cancellation.
- Account renewals.
- Contract buyout quotes.
- Opportunity stage amendments.
- Package upgrade/downgrade.
- Vendor finance deals.
- Account audits.
- Account mergers.
What they're looking for
- Graduate in Business Management disciplines.
- Strong business communication skills in English.
- Minimum 3 years of professional work experience.
- Proficient experience with Microsoft Excel and Word.
- Knowledge and experience of CRM systems.
- Very organized, meticulous, and detailed in entering information.
- Excellent analytical and problem-solving capabilities with special attention to accuracy and detail.
- Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
- Ability to effectively prioritize and multi-task in high-volume workload situations.
- The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.
Nice to have
- Preferably Finance, Business Management, Economics or Supply Chain.
- Preferably Salesforce.
- Prefer experience working with ERP systems.
From the company page
Benefits
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