From the listing
About the role
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system.
Motive serves nearly 100,000 customers—from Fortune 500 enterprises to small businesses—across a wide range of industries.
As a Spanish speaking Account Manager, you’ll have the opportunity to work with Motive's largest line of revenue. SMB customers make up the majority of Motive's customer base and are our largest revenue stream.
What you'll do
- Develop strong executive relationships and a deep understanding of each client’s business to identify opportunities for growth and expansion within your SMB customer base.
- Survey prospects to understand pain points within their business so you can align those needs with the Motive solution.
- Demo Motive software and solutions to fleet managers or your larger, more strategic SMB customers.
- Collaborate with your account team—customer success managers, support, product specialists, sales engineers, data analytics, and more—to support and grow your customers.
- Support contract renewals by proactively engaging clients on upcoming renewals, ensuring a smooth process that minimizes churn.
- Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions.
- Effectively plan to meet and exceed your ongoing business goals and revenue quotas.
- Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business.
- Constantly study and deepen understanding of market trends to enable consultative insight.
What they're looking for
- Proficiency in both English & Spanish languages (written and verbal).
- 2+ years of relevant or transferable work experience (post a higher education degree).
- Strong end-to-end ownership attitude from identifying opportunities, running demos, involving partner teams, to closing deals.
- Leadership and/or management experience with the ability to influence both internal stakeholders and key decision makers externally.
- Strong ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver.
- Proven track record of success, highly motivated, international exposure to US customers and culture, and consistently practice refining their skillset.
- Coachable, receptive to feedback, willing to learn, and open to embracing continuous improvement.
- Strong interpersonal skills, a strong technical aptitude, a high attention to detail, and a natural ability to convey and relate ideas to others.
- A win-as-a-team mentality.
- Comfortable working in a fast-paced, quota-driven environment and flexible with changing processes.
- Authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.
From the company page
Benefits
Work from anywhereComprehensive benefitsWorkspace stipendRetirementPaid holidaysPaid parental leave
The hot takeJeff's read on Motive
Jeff hasn't written this one up yet.
Ask, and Motive jumps the queue.